Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of the website and the purchase of products from us. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, you may not access the website or purchase products from us.

2. Products and Orders

All product descriptions and prices are subject to change without notice.
Orders are subject to availability. We reserve the right to limit the quantity of products we supply. If you would like to pre-order an item, please email us to inquire about availability and reserve it.

By placing an order, you are offering to purchase a product on and subject to these terms. We may accept or decline your order at our discretion.

3. Payment

Prices listed on our website are in Philippine peso (₱) and are inclusive of applicable taxes.

Payment must be made at the time of placing your order. We accept payment via Paypal, BDO and Paymongo.

4. Shipping and Delivery

We aim to dispatch orders promptly after payment confirmation, subject to product availability and verification of payment.

Shipping costs and delivery times may vary based on your location. You will be provided with an estimated delivery date upon checkout.

5. Returns and Refunds

Our standard policy does not include returns or refunds for purchases. However, we do offer a 3-day exchange period for items that have factory defects. If you receive a defective item, please contact us within 3 days of delivery to arrange for an exchange.

Please note that this exchange option is limited to cases of factory defects and does not extend to other reasons for return or refund. Each case is subject to investigation to determine the validity of the defect claim.

Strictly NO CANCELLATION of orders.

6. Privacy

We collect and process personal information in accordance with our Privacy Policy. By using our website and purchasing products, you consent to such processing and warrant that all data provided by you is accurate.

7. Contact Us

For any inquiries regarding these Terms and Conditions, please contact us using the information provided on our website.

These Terms and Conditions constitute the entire agreement between you and Diamondph.co regarding your use of our website and purchase of products. We reserve the right to update, modify, or change these terms at any time without prior notice. It is your responsibility to review these terms periodically for changes.